988fb Privacy Policy — Your Information Is Completely Safe With Us
We give the protection of your personal information the highest priority. Your information is stored using SSL encryption and modern security measures.
988fb ("we", "us", "platform") operates a trusted online gaming and casino service for users in Bangladesh. This privacy policy ("policy") explains what information we collect about you while you use our website 988fb.cam ("site"), how it is used, who it may be shared with, and how you can maintain control over your information.
By registering on our site or using our services, you agree to the terms of this privacy policy. If you disagree with any part of this policy, please stop using our services.
This policy is drafted in accordance with data protection principles applicable in Bangladesh. We reserve the right to change this policy at any time — continued use after a change will be considered acceptance of the new policy.
What Information We Collect
We collect various types of information to improve our service and ensure a safe gaming environment. This information may be collected directly from you or automatically.
1.1 Information You Provide Directly
Information you provide during registration, login, or other activities includes:
- Full name and date of birth (for age verification — for users aged 21 and above only)
- Email address and mobile number
- Residential address
- Payment information — bKash, Nagad, or Rocket account numbers (full numbers are never stored)
- National ID (NID) information, if required for verification
- Messages and complaints sent via live chat or email
1.2 Automatically Collected Information
Our system automatically logs the following information:
- IP address and device identifier information
- Browser type, version, and operating system
- Date, time, and duration of site visits (Bangladesh Standard Time — BST, UTC+6)
- Which pages you visited and which links you clicked
- Referral URL (which site you came from)
- Information collected from cookies and similar tracking technologies
1.3 Financial Transaction Information
Deposit and withdrawal history, transaction amounts, and payment method details are stored. This is necessary for fraud prevention and ensuring responsible gaming. Please note the minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳500.
How Your Information Is Used
988fb uses your information for the following purposes:
2.1 Account and Service Management
- Creating, verifying, and managing your account
- Processing deposit and withdrawal transactions
- Managing bonuses and promotional offers — such as a 100% first deposit bonus up to ৳20,000
- Providing VIP program benefits (Bronze, Silver, Gold tiers)
- Providing 24/7 live chat support in Bengali
2.2 Security and Compliance
- Preventing fraud, money laundering, and other illegal activities
- Taking action against the creation of multiple accounts
- Age verification — providing services only to users aged 21 and above
- Enforcing responsible gaming policies
- Meeting applicable legal obligations
2.3 Service Improvement
- Analyzing and improving site performance
- Personalizing the user experience
- Identifying and resolving technical issues
- Planning new games and features
2.4 Communications
- Sending important account notifications (such as withdrawal confirmations)
- Sending promotional emails (only with your consent)
- Sending messages related to responsible gaming
We do not sell your information to advertisers. Your information is used only for the purposes necessary to provide our services.
Cookies and Tracking Technologies
988fb uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.
3.1 Types of Cookies We Use
- Essential Cookies: Required to maintain login sessions and security. Disabling these will prevent the site from working properly.
- Performance Cookies: Used to analyze site traffic and usage patterns.
- Functionality Cookies: Used to remember your preferences (such as language settings).
- Marketing Cookies: May be used with your consent to display relevant advertisements.
3.2 Managing Cookies
You can delete cookies or stop accepting new ones at any time through your browser settings. However, doing so may limit some site functionality, and the login function in particular may be affected.
Sharing Your Information With Third Parties
We do not sell your personal information to third parties. However, information may be shared in specific circumstances to provide our services:
4.1 Service Providers
We work with trusted technology partners to keep our services running — such as payment processing (bKash, Nagad, Rocket), cybersecurity, and server hosting. These partners process information under our direction and do not use it for their own purposes.
4.2 Game Providers
Our platform offers games from various game providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe. Minimal necessary information may be shared with them to ensure fair gameplay.
4.3 Legal Obligations
We may be required to disclose information in response to court orders, legal investigations, or valid requests from regulatory authorities. In such cases, we always provide only the minimum information necessary within the bounds of the law.
4.4 Business Transfers
Your information may be transferred in the event of a business merger, acquisition, or asset sale. In such circumstances, we will give you advance notice and require the new party to comply with this privacy policy.
Data Security Measures
988fb applies industry-standard technical and administrative measures to ensure the security of your information:
5.1 Technical Security
- SSL/TLS encryption is used for all data transmission
- Payment information is stored with industry-standard encryption
- Firewalls and intrusion detection systems are active
- Regular security audits are conducted
- Two-factor authentication is in place on servers
5.2 Administrative Measures
- Only authorized personnel can access personal information
- Staff operate under strict confidentiality agreements
- Regular staff training on data protection is provided
- A rapid response plan exists for data breach incidents
Transmitting information over the internet is not entirely risk-free. Even though we ensure the highest level of protection, no method is 100% secure. Keep your account password confidential and avoid sending sensitive information over public Wi-Fi.
Data Retention Period
We retain your information only for as long as necessary:
- Active Account Data: Full information is retained for as long as the account remains active.
- Closed Account Data: Even after an account is closed, certain information may be retained for a limited period in accordance with legal obligations.
- Transaction Records: Financial transaction information is retained in accordance with Anti-Money Laundering (AML) regulations.
- Log Files: Technical log files are retained for a limited period for security review purposes.
- Support Messages: Customer service conversation records are retained for quality control and training purposes.
Your Data Rights
We believe you should have full control over your own information. 988fb grants you the following rights:
7.1 Right to Access
You may request a copy of the personal information we hold about you at any time. We will provide that information within a reasonable time.
7.2 Right to Rectification
If any of your information is incorrect or incomplete, you can contact us via live chat or email to have it corrected. We will make the necessary changes promptly.
7.3 Right to Erasure
In certain circumstances you may request that your information be deleted. However, this right may be limited where legal obligations or ongoing disputes apply.
7.4 Right to Opt Out of Marketing Communications
You can stop receiving promotional messages by using the "unsubscribe" option at the bottom of any marketing email or by contacting us. However, it is not possible to stop important account-related notifications.
7.5 Right to Lodge a Complaint
If you believe we are not handling your information properly, please contact us directly. We take every complaint seriously and work to resolve them quickly.
Protection of Minors
988fb services are strictly for users aged 21 and above only. We do not knowingly collect any information from minors.
- Age verification is mandatory at the time of registration.
- If we learn that a minor has opened an account, it will be closed immediately and the associated information will be deleted.
- If you believe a minor is using our platform, please contact us.
Changes to the Privacy Policy
We may update this privacy policy from time to time. When changes are made:
- The "Last Updated" date at the top of the page will be changed.
- For significant changes, a notification will be sent to your registered email.
- Continued use of the service after a change will be considered acceptance of the new policy.
- You are advised to review this page regularly.
Contact Us About Privacy
If you have any questions, comments, or complaints about this privacy policy, or if you need to make a request regarding your information, please contact us:
For more information, please visit our Terms & Conditions, Responsible Gaming and FAQ pages.